Software License Agreement

The end user license that comes with Longleaf Software applications.

Effective 22 August 2026 · Version 1.0

This Software License Agreement (the "License") is between you (the "Licensee") and Longleaf Software ("Longleaf"). It applies to each Longleaf application you install, download, or run, together with its documentation, updates, and exports (the "Software"). Installing or using the Software means you accept this License.

1. License granted

Subject to this License and to payment of any applicable fee, Longleaf grants you a non‑exclusive, non‑transferable, revocable license to install and use the Software for your own internal business purposes.

Organization license. Unless your order says otherwise, one license covers one organization at one physical location, and any number of that location's own staff may use the Software there.
Additional locations require additional licenses.
Free tools. Products we publish at no charge are licensed on the same terms, minus the fee, and may be changed or withdrawn at any time.

2. What you may not do

Sell, rent, lease, sublicense, distribute, or host the Software for third parties, or use it to provide a service bureau or competing product.
Copy the Software except for reasonable backup, or share your licensed copy outside your organization.
Reverse engineer, decompile, or disassemble the Software, or defeat any licensing or activation mechanism, except to the extent the law expressly permits despite this restriction.
Remove or alter any copyright, license, or ownership notice.
Use the Software in violation of law, or in any application where failure of the Software could reasonably be expected to cause personal injury or loss of life.

3. Ownership

The Software is licensed, not sold. Longleaf and its licensors retain all right, title, and interest in the Software, including all intellectual property rights. You receive only the rights expressly granted here. Your own data, templates, and exports remain yours.

4. Your data

Longleaf applications are built to keep your working data on your own device. Longleaf does not receive, store, or back up that data, and cannot recover it for you. Maintaining backups is your responsibility. See the Privacy Policy for the full picture, including the one optional feature that makes an outbound request.

5. Not a medical device, and no patient data

ClinicStudio and the other Longleaf planning tools are administrative and scheduling products. They are not medical devices, they do not diagnose, treat, or make clinical recommendations, and they are not clinical decision support. They are designed to work without any patient identifier and provide no field for one.

You agree not to enter protected health information or other individually identifiable patient data into the Software. Because your data never reaches Longleaf, Longleaf is not a business associate under HIPAA in connection with the Software, and no business associate agreement is required for its intended use. Compliance with your own privacy, licensing, billing, and regulatory obligations remains entirely yours.

6. Updates and support

Longleaf may provide updates at its discretion. Updates are covered by this License unless they come with their own terms. Support is provided as described on our Support page. Unless your order says otherwise, a license includes updates within the same major version.

7. Term and termination

This License runs until terminated. It terminates automatically if you materially breach it and do not cure the breach within 30 days of notice. On termination you must stop using the Software and delete your copies. Your data and exports remain yours. Sections 3, 5, 8, 9, 10, and 12 survive termination.

8. Limited warranty

For 30 days after delivery, Longleaf warrants that the Software will perform substantially as described in its documentation. Your exclusive remedy, and Longleaf's entire liability, for a breach of this warranty is, at Longleaf's option, repair of the Software or a refund of the fee you paid for it. Except for this limited warranty, and to the fullest extent the law allows, the Software is provided "as is" without warranties of any kind, express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, and non‑infringement.

9. Limitation of liability

To the fullest extent the law allows, Longleaf will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption, arising out of or relating to the Software. To the fullest extent the law allows, Longleaf's total liability for all claims relating to the Software is limited to the amount you paid for the Software in the twelve months before the claim. Nothing here limits liability that cannot be limited by law.

10. Governing law

This License is governed by the laws of the State of Florida, without regard to its conflict of laws rules, and the exclusive venue for disputes is the state or federal courts located in the State of Florida. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

11. Export and government use

You may not use or export the Software in violation of United States export laws. If the Software is acquired by or on behalf of the United States Government, it is provided as "commercial computer software" with only those rights granted to all other end users under this License.

12. General

This License, together with the Terms of Service and any written order, is the entire agreement between you and Longleaf regarding the Software. It may be assigned by Longleaf in connection with a sale of its business, and may not be assigned by you without Longleaf's written consent. If a provision is unenforceable, the rest stays in force.

13. Applications delivered through the Apple App Store

This section applies only to a copy of the Software you obtained from the Apple App Store, and it controls over anything inconsistent above for that copy.

Parties. This License is between you and Longleaf only, not with Apple. Longleaf, not Apple, is solely responsible for the Software and its content.
Scope. Your license is a non‑transferable license to use the Software on any Apple branded product that you own or control, as permitted by the Usage Rules in the Apple Media Services Terms and Conditions.
Maintenance and support. Longleaf is solely responsible for support and maintenance. Apple has no obligation to provide any maintenance or support services.
Warranty. In the event of any failure of the Software to conform to an applicable warranty, you may notify Apple, and Apple will refund the purchase price for the Software to you. To the maximum extent permitted by law, Apple has no other warranty obligation whatsoever with respect to the Software.
Product claims. Longleaf, not Apple, is responsible for addressing any claims relating to the Software, including product liability claims, any claim that the Software fails to conform to a legal or regulatory requirement, and claims arising under consumer protection or similar legislation.
Intellectual property claims. If a third party claims that the Software infringes its intellectual property rights, Longleaf, not Apple, is solely responsible for the investigation, defense, settlement, and discharge of that claim.
Legal compliance. You represent that you are not located in a country subject to a United States Government embargo or designated as a "terrorist supporting" country, and that you are not listed on any United States Government list of prohibited or restricted parties.
Third party beneficiary. Apple and its subsidiaries are third party beneficiaries of this License, and upon your acceptance Apple will have the right, and is deemed to have accepted the right, to enforce this License against you as a third party beneficiary.
Contact. Questions, complaints, and claims go to [email protected].

Contact

Longleaf Software
[email protected]